We had an absolutely fantastic experience refinancing our home, all thanks to our loan officer Ms. Agnes Santos. From the very beginning, she demonstrated professionalism, knowledge, and a genuine commitment to helping us secure the best possible mortgage rate. She worked tirelessly to bring our interest rate down from 7.3% to 5.2%, which made a significant difference in our financial situation. What truly sets Ms.Agnes Santos apart is her dedication to her clients. She was incredibly accommodating, always available to answer our questions, and took the time to explain every step of the process in a way that was easy to understand. Her responsiveness was remarkable—whether it was a phone call, email, or text, she was always quick to provide updates and reassurance, making what could have been a stressful process feel seamless and efficient. Beyond her expertise, she genuinely cares about her clients' best interests. She went above and beyond to ensure we were comfortable and confident with every decision. Her attention to detail, proactive approach, and willingness to go the extra mile made all the difference. We are beyond grateful for her hard work and highly recommend Agnes Santos to anyone considering refinancing or purchasing a home. If you’re looking for someone who is knowledgeable, professional, and truly invested in helping you succeed, she is the one to call!

Awesome service! She guided us every step of the way and made the process easy for us.

Very quick, responsive and answers my questions clearly. Will do business again. Thank you Agnes