MO-Gladstone

I was fortunate to receive excellent service from the team. In particular, I was impressed by the professionalism of Dong and Eddie. They were very friendly and fun to talk to. They guided me through every step of the loan process. Dong recommended the best loan option with great interest rates. Eddie sent me reminders of any new emails that I needed to follow up on. They helped me resolve my concerns promptly. I highly recommend Dong and Eddie.

Bought our first home with the help and guidance of Rene. Thank you! His 2025 team was helpful and kind.

Matt Hang - my main contact at Loan Factory, has been incredibly helpful and supportive—always available to answer my questions, even outside of business hours. I truly trust him and find him to be extremely reliable. His deep knowledge and professionalism make him a go-to resource, and I always feel confident reaching out to him for guidance.

Ms Lay Vong and Mr Leo were an amazing team to work with! Lay was knowledgeable, kind, and always quick to respond. Leo kept everything organized and on track. They made the whole loan process smooth and stress-free. Highly recommend!

🌟🌟🌟🌟🌟 We had an exceptional experience working with loan factory! Tessy Vallikalam , our loan officer, was incredibly knowledgeable, patient, efficient and attentive throughout the entire process. She took the time to explain every detail and made sure all our questions were answered, which made everything much less stressful. Helen, the loan processor, was also very efficient, organized, and kept us updated at every step. Her quick responses really made the process smooth and seamless. Highly recommend this loan factory team for anyone looking for a trustworthy and professional loan experience. Thank you, Tessy and Helen, for your outstanding service!

good job Ryan, Van, Marie, Vivian, and uncle Den.