WA-Bellevue

I worked with Ms. Ruqayya Yasin and Patricia Cortez to finance a property. It was not a straight forward transaction. Every time, I thought, the transaction is complete, something came up. However, both Ruqayya and Patricia were very professional and active in explaining what documents from who needs to be provided. I will definitely work with both of them and recommend them to friends and colleagues.

I worked with Bhavin and Maria. Bhavin is very knowledgable of the entire loan process. He is very transparent and takes time to explain even minor details and always available to answer any questions. Maria is also always available and very good in communication.

I had an amazing experience working with Loan Factor, and I can’t say enough good things about the team that helped me — Leo, Natalie, and Jason. From beginning to end, they made the process smooth, clear, and stress-free. Natalie was the first person I worked with, and she did a great job explaining everything in a way that made sense. She was informative, kind, and truly made sure I felt comfortable and confident as we got started. Jason, her assistant, was super responsive and always quick to follow up, keeping communication flowing and making sure nothing slipped through the cracks. But I especially want to give a big shoutout to Leo, the loan processor. Leo was phenomenal — organized, proactive, and always ahead of the game. He kept everything moving efficiently, always took time to explain where we were in the process, and made sure no detail was overlooked. His level of professionalism and consistency really stood out, and I always felt like I was in good hands thanks to him. Altogether, this team made what could have been a complicated experience feel easy. Their communication, coordination, and overall care made a huge difference, and I’m genuinely grateful for how well they handled everything. If you’re looking for a team that knows what they’re doing and treats you like a priority, I highly recommend Loan Factor — and especially Leo, Natalie, and Jason!

I had a wonderful experience working with Hannah and Will Le from Loan Factory. Both were incredibly professional, responsive, and patient throughout the entire loan process. Hannah made sure I was informed and comfortable every step of the way, and Will gave me clear guidance and support. Everything went smoothly from start to finish. I highly recommend their service!”

I had an amazing experience working with Loan Factor, and I can’t say enough good things about the team that helped me — Leo, Natalie, and Jason. From beginning to end, they made the process smooth, clear, and stress-free. Natalie was the first person I worked with, and she did a great job explaining everything in a way that made sense. She was informative, kind, and truly made sure I felt comfortable and confident as we got started. Jason, her assistant, was super responsive and always quick to follow up, keeping communication flowing and making sure nothing slipped through the cracks. But I especially want to give a big shoutout to Leo, the loan processor. Leo was phenomenal — organized, proactive, and always ahead of the game. He kept everything moving efficiently, always took time to explain where we were in the process, and made sure no detail was overlooked. His level of professionalism and consistency really stood out, and I always felt like I was in good hands thanks to him. Altogether, this team made what could have been a complicated experience feel easy. Their communication, coordination, and overall care made a huge difference, and I’m genuinely grateful for how well they handled everything. If you’re looking for a team that knows what they’re doing and treats you like a priority, I highly recommend Loan Factor — and especially Leo, Natalie, and Jason!

Absolutely thrilled with Nancy Kieu and Leo Tran! From start to finish, Nancy Kieu and Leo Tran were an absolute dream team in helping us purchase our home. I honestly couldn't have imagined the process being so easy and stress-free. They truly went above and beyond to make sure everything went smoothly. The communication between Nancy and Leo was seamless. They worked together so well, anticipating potential issues and proactively addressing them before they became problems. Their coordination was a huge factor in making the entire experience so smooth. I will definitely be working with them again in the future and wholeheartedly recommend them to anyone looking to buy or refinance a home. If you want a professional, dedicated, and genuinely caring team on your side, look no further than Nancy Kieu and Leo Tran!