WA-Federal Way

Michel M. And Aiden T. Helped me purchase my first home. Together they made the process a great experience and were extremely time efficient. Michel will go above and beyond to make sure you’re getting the best deal. Aiden will go the extra mile to make sure the process is on track. Together these two made a great team, I would highly recommend working with them. Thank you Michel and Aiden.

Great customer service. The whole team made the process smooth by communicating with us every step of the way. Thank you!

Huge shoutout to Ryan and his team for helping us with our mortgage. The process was not easy but Ryan and his team was always there to support and answer all of our questions. Thanks again for everything.

I have had bad experiences with some lenders/brokers providing misleading information. Working with Loan Factory, i realized how easy, straight forward it is to get a mortgage loan/refinance. Especially a new home buyers, i definitely recommend Loan Factory, specifically “Lani Van Alstyne” who has been the best thing that happened to me in my loan refinance journey. Thanks for all the patience in answering all the questions and repeating information every time i ask. They are always a text away and keep you informed on next steps through out the process. Thanks again Lani Van Alstyne!!

Recently I closed on my house, and I want to thank my loan officer, Natalie Nguyen, and my processor, Leo Tran. Their professionalism, dedication, and expertise made the entire process smooth. Natalie was incredibly knowledgeable and patient, guiding me through every step of the financing process. Leo was equally amazing, handling the processing with remarkable efficiency and accuracy. He kept me informed throughout the process, ensuring all documents were submitted and reviewed in a timely manner. Thanks to Natalie and Leo. I couldn’t be happier with their service and would highly recommend them to anyone looking for a professional, reliable, and friendly team for their mortgage needs.

My experience was a great one!!! Keenan went all out to make sure this is possible. I will surely come back with my friends and family for sure