Crystal Matsuo
Loan Officer
We offer low mortgage rates available along with a convenient online loan application process supported by a team of experienced loan officers.
Bio:
Aloha, I'm Crystal Matsuo, your dedicated Mortgage Loan Officer. Whether you're a first-time homebuyer, looking to refinance to optimize the utilization of your home equity or an investor expanding your real estate portfolio, I'm here to make it happen. From the start, I listen closely to your unique needs, ensuring a tailored solution that fits you perfectly. With transparency and open communication, I'll guide you through the process, keeping you informed and addressing any questions or concerns promptly. Your satisfaction is my top priority, and I go the extra mile to provide excellent customer service.
Beyond the mortgage process, I'm committed to building lasting relationships. I'll be your trusted advisor, not just for now, but for the long term. As your financial needs evolve, I'll be here to provide guidance and support. Let's navigate the mortgage landscape together, turning your dreams into reality. Choose me as your Mortgage Loan Officer, and I'll have the privilege of helping you achieve financial success and homeownership satisfaction.
Phone: (949) 421-8488
NMLS#: 2246313
License: AZ, CA
Spoken Language: English
My reviews on Google
My reviews on Loan Factory
Mortgage Rates
Why are our rates so low?
- 1. WE SHOP RATES FOR EVERY LOAN: We compare rates from 226 lenders in real-time for you.
- 2. WE NEGOTIATE FOR YOU: Loan Factory is the fastest-growing Mortgage Broker in the United States. Because we have closed so many loans, we can negotiate and obtain ridiculously low rates from lenders.
- 3. WE LOWER OUR PROFIT: Our profit per loan is much lower than that of our competitors. We aim to earn your business and your referrals.
OUR ACCOMPLISHMENTS
226+
Number of Lenders
10170+
1679+

Ready to settle your mortgage plan?
We are here to help you with the great deal in the market.
Services We Offer

Home Purchase
Are you a first-time home buyer? Let's make an easy start with us. We will guide you through all the paperwork. All you need to do is to trust us and relax.

Refinance Low Rate
Need to refinance to get a better rate? We will get great deals for your financial plan. As rate is updated in real time from lenders, your refinance plan will just get better.

Refinance Cash Out
A cash-out refinance is one of several ways to turn your home's equity into cash. We will help you with your financial plan.
Rudy provided a great buying experience for me in purchasing a home in Monterey Park, CA. He knew the area well, provided excellent guidance, responded quickly when I had questions, and also help me negotiate a highly competitive house that was hot on the market. Thanks Rudy!
Aileen was a pleasure to work with, she helped us to buy a home which we were waiting for a long time. She goes above and beyond to get things done on time. Very prompt in follow ups, responding to emails and text messages. I strongly recommend Aileen if you are buying a house, you can rely on.
Michael is a professional and a gentleman. He was always on time; always prepared; always willing to go the extra mile. He answered all of our questions and provided details and explanations when we were puzzled. He was never flustered, never in a hurry, and never angry. Michael was a pleasure to work with. We are immensely satisfied with Michael's service.