Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews
Tram Le
Tram Le
2025-01-04
I had the privilege of working with Thang Do during my home-buying journey, and I couldn’t be happier with the experience. From day one, he was professional, knowledgeable, and incredibly supportive. Thang went above and beyond to simplify what can often feel like an overwhelming process. He broke everything down into clear, manageable steps and were always available to answer my questions, no matter how many I had. His patience and thoroughness made me feel completely at ease. One thing I truly appreciated was his ability to secure a loan that perfectly matched my financial goals. He was transparent, honest, and genuinely committed to helping me achieve homeownership. Thanks to anh Thang and his team guidance and expertise, I’m now settled into my dream home. I highly recommend this team to anyone looking for a dedicated professional who delivers results and makes the process stress-free.
aaron vo
aaron vo
2025-01-04
Yen Le
Yen Le
2025-01-04
Thanks for help us . We happy with Loan factory
Peter Nguyen
Peter Nguyen
2025-01-03
Thanh & Tom was fantastic to work with. His attention to detail and quick responses made my experience amazing. I’ve applied for mortgages in the past and this time around was by far the most easiest and seamless experience. I will definitely use Loan Factory and Tom again in the future. 10/10 would recommend ⭐️
Linh Dao
Linh Dao
2025-01-03
Sravan Kumar
Sravan Kumar
2025-01-03
Vivek is highly knowledgeable and dedicated to his work. He consistently answered all my questions with clarity and transparency. Despite my case being somewhat complex, he managed every challenge effectively and ensured the loan was closed on time.
Message Image
We use cookies to ensure the most optimal browsing experience on our website. By visiting our site, you are agreeing to the use of these cookies.
READ MORE