nc-charlotte@loanfactory.com
Office hours:
- Monday - Friday: 9:00 AM - 6:00 PM
- Saturday: By Appointment
State Licenses :
SC:
None
Complaints:
If you would like to report a complaint, please contact our Client Advocate Department at:
We will respond as soon as possible.
Google Reviews
Joseph Mai
Thanh Dao and Hoai Ngo were very helpful. They made the process easy for me. Highly recommend.
Yor Eban
The work style is very good
Tap Pham
I recently applied for a mortgage with Loanfactory for a new construction house. I selected Loanfactory simply because it has helped my Brother, Sister with their mortgage loans in the past, and the results have been very satisfactory.
For my mortgage loan, I have worked with a Team at Loanfactory helping me with the entire process and not only I got a competitive rate but also was able to close the house on schedule.
I would be remised if I didn’t give a Shout Out to Yen Cao. She is very professional, and very efficient. Things that I needed done, she got it done. Thanks again Yen for all your hard work. I will definitely work with Loanfactory again on my next house purchase.
Tony Nguyen
I just bought the first house. Chi Hoang, Hoai Ngo and Steve Nguyen helped me through the whole process buying the house. Their team was very professional, easy communication, friendly and replies quickly to any questions, walked me through carefully on every details. I would highly recommend loan factory to everyone that trying to get the loan for their homes. Thank you guy very much.
Khue Nguyen
It was a great pleasure to work with Loan Factory on my mortgage loan. Loan officer Phoenix Nguyen and Yen Cao were extremely helpful on helping and explaining to me step by step of my loan application. They guided me and made this loan application a stressful-free process. Thank you all for your time and efforts advising me on this.
June Nguyen
First time buying a house so I was very nervous and overwhelmed by the process, but the Loan Factory team has gone above and beyond to guide me through! They answered every question I had, even in the evening. Their rates and fees are good comparing to others. But the best part about using their servive is that it really gives me a piece of mind when communicating with the lender. As a first time homebuyer, I was so nervous about talking directly to the lender regarding my spending and bank statements, just because I was scared that I might say the wrong things and messed things up. I also have a lot of conditions to clear but the loan factory team made sure every single one is met. They are the perfect bridge of communication between me and the lender. The closing process was very smooth, they made sure I got a clear to close and closing disclosure very early on so I have enough time to review everything. I was also able to close on time. My friend recommended Loan Factory to me and I’m very glad that I decided to go with them. I’m very satisfied with their service and would recommend them to my friends at all times.
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