NMLS: 2549577
wa-bellevue@loanfactory.com
Office hours:
- Monday - Friday: 9:00 AM - 6:00 PM
- Saturday: By Appointment
State Licenses:
WA:
MB-2549577
Complaints:
If you would like to report a complaint, please contact our Client Advocate Department at:
We will respond as soon as possible.
Google Reviews
*** UPDATE ***
Just finished refinancing my rental for the second time with Manh and Jodie, and once again they made it super easy. Manh broke everything down clearly, and Jodie kept things running smoothly the whole way through. They’re both great to work with—fast, organized, and super helpful. Definitely happy to work with them again in the near future!
Original:
I recently had the pleasure of working with Jodie and Manh, and I can confidently say they are an outstanding team in the mortgage industry.
Jodie, the loan processor, was incredibly detail-oriented and efficient throughout the entire process. She was always quick to respond to any questions I had and kept me updated at every step, making the process as smooth as possible. Her attention to detail ensured that everything was in order, and I never had to worry about missing a deadline or required document.
Manh, the loan officer, was equally impressive. He took the time to thoroughly explain all of my options and walked me through every step of the loan application process. He was patient, knowledgeable, and truly worked hard to ensure I got the best possible rate and terms. I always felt like he had my best interests at heart, which made the experience stress-free and transparent.
Together, Jodie and Manh made an often complicated process feel effortless. Their professionalism, communication, and dedication were second to none, and I highly recommend them to anyone in need of mortgage services.
Jodie was very helpful and understanding to my difficulties while being deployed and was patient throughout the entire process! I recommend her to anyone who is trying to buy/refinance a home!
thanks manh nguyen anh jodie tran,good
(Translated by Google)
thanks manh nguyen anh jodie tran, good
Great customer service, special thank to loan officer Lay Vong & Leo Tran, they guide me through every step very detail, clearly and quickly, give me the best options, truly appreciate
This is my second time working with Manh Ngyuen and his team to secure a loan, and both times were fantastic. Manh and his teammate Jodie communicated well and provided a very user friendly experience that made the entire process smooth and painless. Manh was able to lock in an interest rate for me that was well below the average rate both times I have worked with him, and during my initial loan with him, he was even able to help negotiate approval for a higher dollar amount loan than any other lenders were able to. Manh and his team are fast and efficient, and are great with VA loans, which was a lifesaver for me during my last PCS and recent refinancing. If you are looking for a loan officer who is fast and accurate that will work for you to get the best rate, Manh is the one.
I loved working with Jodie and manh. They were very professional and helpful. I had a very great experience
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