NMLS: 2571538

(253) 325-6166

wa-federal-way@loanfactory.com

Office hours:

  • Monday - Friday: 9:00 AM - 6:00 PM
  • Saturday: By Appointment

State Licenses:

Dinh Pham avatar

Dinh Pham

Corporate LO Manager
Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Karlo Sicat
Karlo Sicat
2025-04-24
First of all, i would give ate claire walker unlimited stars. She deserved more than 5 stars. She gave everything she got for us to get this house. We’ve been working on this file day and night to achieve this accomplishment. Anyways i would really like to thank ate claire walker for everything she did for us. We really appreciate everything you did for us. Its above and beyond. She is really the loan fairy.
Kris Hoglund
Kris Hoglund
2025-04-11
Claire did great work finding a loan that fit my situation, and got me approved and closed in 30 days. Claire and Loan Factory were valuable partners in our home purchase.
Daniel Wang
Daniel Wang
2025-04-04
I had an amazing experience working with Vicki as my loan officer. She was incredibly efficient and helped me close the transaction quickly and smoothly. What really stood out was how thoughtful and considerate she was throughout the entire process—always available to answer questions, explain details clearly, and offer support when needed. Her professionalism and dedication made everything so much easier. I couldn't have asked for a better person to work with. Highly recommend Vicki if you're looking for someone who truly cares and delivers results!
Caitlin Frackenpohl
Caitlin Frackenpohl
2025-02-15
Claire Walker at Loan Factory was absolutely incredible. I am convinced she was an integral part of our home closing. Not only did she help us ( and we were a tough case to crack with lots of variables) but she had to switch lenders and still got us to close after that in record time. I knew from the first meeting that she was committed to our story and getting us to home ownership. She called often to update us and help us through every part of the process. I believe she was just as happy for us as we were. I recommend Loan Factory and Claire to anyone looking to purchase a home.
Elijah Jones
Elijah Jones
2024-11-19
Team of extremely helpful and responsive individuals that went above and beyond to help me reach my goal. Ask for Brandon Walker he's the best you could ask for.
Braj Bhushan Pandey
Braj Bhushan Pandey
2024-10-18
Hi,I had wonderful experience working with Kathleen from Loan factory,she was my loan processor and I was extremely happy and satisfied throughout my home loan processing to closing.She is hard working and many times she escaped even her lunch also to ensure timely submission of Homeloan documents or any other processing needed with lender.She ensured timely closure and approval with lender which helped me to sign papers with escrow on time.Thank you Kathleen for your great dedication to work and wish you all the best😊👍
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