TX-Houston

Recently I closed on my house, and I want to thank my loan officer, Natalie Nguyen, and my processor, Leo Tran. Their professionalism, dedication, and expertise made the entire process smooth. Natalie was incredibly knowledgeable and patient, guiding me through every step of the financing process. Leo was equally amazing, handling the processing with remarkable efficiency and accuracy. He kept me informed throughout the process, ensuring all documents were submitted and reviewed in a timely manner. Thanks to Natalie and Leo. I couldn’t be happier with their service and would highly recommend them to anyone looking for a professional, reliable, and friendly team for their mortgage needs.

My experience was a great one!!! Keenan went all out to make sure this is possible. I will surely come back with my friends and family for sure

Loan Factory has a very professional team, including Ann Nguyen and Lucy Nguyen, who work with great dedication and professionalism. They always put the customers first. I will definitely do business with them again in the future. Highly recommended! Thank you again, Ann and Lucy!

Natalie (my Loan Officer) and Leo (my Loan Processor) were absolutely wonderful throughout the entire home-buying process! They were professional, responsive, and genuinely caring every step of the way. Natalie made everything easy to understand, and Leo kept things moving smoothly behind the scenes. I couldn't have asked for a better team—thank you both for making this such a great experience!

People are very nice and help in each step