HI-Honolulu

Securing a mortgage can be a stressful process, but working with Alan Wataguchi & Van made it smooth, transparent, and even enjoyable. From the first consultation to closing day, their professionalism and commitment to customer service were evident in every step. Alan & Van took the time to explain every detail, ensuring we fully understood our options and the best path forward. They were always responsive, answering calls and emails promptly, no matter how small our question was. Their patience and knowledge helped ease any concerns that we had, making us feel confident in our decisions. What truly stood out was their dedication to making the process as seamless as possible. They anticipated potential hurdles and worked proactively to keep things on track. Even when challenges arose, they handled them with professionalism and efficiency, always keeping my best interests in mind. Thanks to Alan, Van and the team at Loan Factory we were able to secure a loan that fit our needs perfectly, all while feeling supported every step of the way. We highly recommend them to anyone looking for a mortgage—outstanding service, unmatched professionalism, and a truly customer-first approach. Leslie & James

Thank you Loan Factory. Thank you Alan and Van for all your help in guiding us through the complicated process of obtaining our mortgage. We could not have done it without your help.

The loan Factory did an amazing job in processing our papers for mortgage approval in a timely and faster way. In less than a month, we are approved! 🥰

I am grateful for the Loan Factory on their service of processing our documents to obtain an approval for our mortgage. The follow-up, fast action, and the courtesy in dealing with their customer is awesome. Thumbs up for them.

Alan and Van were extremely helpful and patient with this process. Since this was a first for me, their help and guidance made the process less stressful and very efficient. I can't thank them enough.

I just recently closed a transaction with the Loan factory Hawaii. The team did an amazing job throughout the process. Ryan. Alisia and Steven was extremely helpful and keep me in the loop all the time. I am very happy with the experience. Highly recommended